It was well packed and protected! It is easy to use, it can store heat very well. Love it!
Was gifted one of these (bought in Aus at Target) last year and was devastated when I accidentally dropped it. Purchased this as a replacement and it is PERFECT. Identical to the one I lost, seals well in both tea infuser and outer bamboo lid and high quality too. Arrived to country Vic in exactly 3 weeks. Definitely would recommend or purchase again.